Article

Quality in Healthcare: Q&A with TeamHealth’s Chief Medical Officer

This article addresses how the world of healthcare quality is changing for hospitals and physician groups.

April 1st, 2021

Article

Healthcare Compliance Guidance: The ABCs of Workplace Harassment

This blog post details how all healthcare facilities across the nation need to take harassment prevention training seriously.

April 1st, 2021

Article

Improved CE Management: A HealthStream Customer-Guided Success

Emory Healthcare is a six-hospital system with multiple physician offices in and around Atlanta, Georgia. As the HealthStream Learning Center System Administrator, Pat understands the value of continuing education. She is passionate about helping Emory staff get the credits they need to keep doing what they love doing.

April 1st, 2021

Article

Performance Review and Competency Assessment: How They Fit Together

Performance appraisal and competency assessment fall into the same basic family, but they also have some differences. Performance appraisal often refers to the overall employee evaluation

April 1st, 2021

Article

Focus on What Matters in Patient Surveys: The Person, Not the Score

There has never been a time in our history with greater focus or energy on how patients are experiencing their care. In a recent Beryl Institute study, 70% of CEOs identified the patient experience as being among their top three priorities for organizational excellence and success.

April 1st, 2021

Article

Making Healthcare Staff Meetings More Engaging

Here’s an issue that managers across the health care spectrum deal with all the time: Today is the monthly leadership meeting for our organization. The agenda was posted yesterday and includes a review of the following items:

April 1st, 2021

Article

Nurse Managers: The Formula for Building Strong Teams

I believe Nurse Managers have the toughest job on the planet. They are accountable for operations, budget, staff satisfaction, patient satisfaction, staffing, quality outcomes—heck, all outcomes!

April 1st, 2021

Article

The Faces of Sepsis: Could It Be You or Your Loved One?

This guest blog from our partner, Medical Simulation Corporation, is published in support of World Sepsis Day, whose goal is to reduce the global incidence of sepsis by 20% by 2020.

April 1st, 2021

Article

Access Precyse Physician Office ICD-10 Education Now Via HealthStream

Through its partnership with HealthStream (NASDAQ: HSTM), Precyse University, the most innovative, complete and widely adopted on-site, online and mobile ICD-10 education solution, has launched a powerful and unique ICD-10 education program for the physician office/ambulatory market.

April 1st, 2021

Article

Creating Positive Change in Healthcare Through Appreciative Questions

Appreciative questions are a simple and effective way to inspire people and reinforce desired behavior. They can put a positive spin on huddles, staff meetings or during casual rounds with staff.

April 1st, 2021

Article

Writing a Healthcare Competency: How Detailed Should You Get?

I get many questions from people about how detailed to get when writing a healthcare competency statement. Should you write a competency statement and then add a sub-set of details that reflect all the skill aspects of that competency or details that describe the steps of a given procedure? The answer to this is, “Not necessarily.”

April 1st, 2021

Article

American Heart Association Instructor Essentials Courses Now Available!

AHA Instructor Essentials courses are new online courses that have replaced the AHA Core Instructor Course, which has been discontinued. The Instructor Essentials courses are a required step to become an AHA Instructor, to add a discipline, and for all AHA Faculty.

April 1st, 2021

Article

Caregivers: The Importance of Taking Care of Our Four Selves

Janet Hagberg once said “If the three elements of body, mind and spirit are in balance, they reinforce one another; if they are out of balance they multiply problems.”

April 1st, 2021

Article

Top 7 Ways to Sustain Cultural Transformation in Healthcare

As I partner with organizations that have been on their Relationship-Based Care (RBC) journey for several years, invariably at some point the big question becomes, “How does my team maintain the exuberance and creativity to continue to deepen and also sustain our cultural transformation?”

April 1st, 2021

Article

Sepsis Touches Many of Us, Professionally or Personally

As professionals we are acutely aware of the increased profile of sepsis of late. But do we know why it has risen to such a level of importance in discussion or why it has become a critical quality initiative? Do we fully understand the implications of sepsis, even in its early stages? Do we know the stages of the sepsis and its progression?

April 1st, 2021

Article

What Sacred Work Looks Like To A Patient: Telling Your Story

Our industry is overrun with jargon. We have medical jargon, jargon for the business of healthcare and jargon for every aspect of its services.

April 1st, 2021

Article

Role Clarity as the Foundation of Professional Nursing Practice

Across the country there is a deep desire to elevate professional practice in nursing. It makes me wonder: Do we see the word “professional” as merely a label or does it help to define who we are?

April 1st, 2021

Article

The Importance of Touch Communication in Healthcare

Effective communication comes in many forms, but the importance of touch communication in healthcare can have a profound impact. Learn more from HealthStream.

April 1st, 2021

Article

Online Technology Training: Why It Makes Sense for Hospitals (Q&A)

An interview with Lee Ann Hanna, Director of Education, TriStar Centennial Medical Center (HCA), Nashville, Tennessee

April 1st, 2021

Article

Changing the Patient Experience Through Improved Hiring

At a time when hospitals are required to do more with less, the importance of having the right individuals in the right job becomes both a quality of care and bottom-line financial concern. The daily interactions between caregivers, patients, and their families create impressions that last long after the patient is discharged. Top performing employees demonstrate higher levels of patient care/service, increased satisfaction, and better engagement, all of which can ultimately impact your patient loyalty metrics.

April 1st, 2021

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