Article

Top 7 Ways to Sustain Cultural Transformation in Healthcare

As I partner with organizations that have been on their Relationship-Based Care (RBC) journey for several years, invariably at some point the big question becomes, “How does my team maintain the exuberance and creativity to continue to deepen and also sustain our cultural transformation?”

April 01, 2021

Article

Sepsis Touches Many of Us, Professionally or Personally

As professionals we are acutely aware of the increased profile of sepsis of late. But do we know why it has risen to such a level of importance in discussion or why it has become a critical quality initiative? Do we fully understand the implications of sepsis, even in its early stages? Do we know the stages of the sepsis and its progression?

April 01, 2021

Article

From the Int'l Pediatric Simulation Symposia & Workshop 2013: Pt. 2

Last month HealthStream sponsored HealthySimulation.com’s attendance to the 5th annual IPSSW (International Pediatric Simulation Symposia and Workshop) in New York.

April 01, 2021

Article

From the Int'l Pediatric Simulation Symposia & Workshop 2013: Pt. 1

Last month HealthStream sponsored my attendance to the 5th Annual International Pediatric Simulation Symposia and Workshops Conference or IPSSW. This specialized simulation meeting took place in the heart of New York City on 103rd st across from Central Park at the historic New York Academy of Medicine. Watch the video and read below for Part 1 of my event coverage below.

April 01, 2021

Article

ICD-10: An Important and Positive Change

If you work in any healthcare environment, you know how inundated we have become with information around ICD-10--most of it leaning towards the negative end of the spectrum.

April 01, 2021

Article

What Sacred Work Looks Like To A Patient: Telling Your Story

Our industry is overrun with jargon. We have medical jargon, jargon for the business of healthcare and jargon for every aspect of its services.

April 01, 2021

Article

Role Clarity as the Foundation of Professional Nursing Practice

Across the country there is a deep desire to elevate professional practice in nursing. It makes me wonder: Do we see the word “professional” as merely a label or does it help to define who we are?

April 01, 2021

Article

The Importance of Touch Communication in Healthcare

Effective communication comes in many forms, but the importance of touch communication in healthcare can have a profound impact. Learn more from HealthStream.

April 01, 2021

Article

Online Technology Training: Why It Makes Sense for Hospitals (Q&A)

An interview with Lee Ann Hanna, Director of Education, TriStar Centennial Medical Center (HCA), Nashville, Tennessee

April 01, 2021

Article

Changing the Patient Experience Through Improved Hiring

At a time when hospitals are required to do more with less, the importance of having the right individuals in the right job becomes both a quality of care and bottom-line financial concern. The daily interactions between caregivers, patients, and their families create impressions that last long after the patient is discharged. Top performing employees demonstrate higher levels of patient care/service, increased satisfaction, and better engagement, all of which can ultimately impact your patient loyalty metrics.

April 01, 2021

Article

Employee Engagement: Reconnect Staff to Caring's Meaning and Purpose

I remember vividly my first experience as a patient at age 14, hospitalized for surgery to remove a lump in my breast—I was terrified! Years later, I still remember how I felt with one particular nurse. I don’t recall her name, but I remember her eyes. She saw my fear, and the way she looked at me let me know that everything would be OK.

April 01, 2021

Article

Being There: An Encouraging Word About Hospice Care

As I presented to a group of HealthStream’s Home Care and Hospice agency clients recently, I was reminded again of the important role hospice has played in my life and the lives of others I have known.

April 01, 2021

Article

Is Magnet® Designation Worth It?

I get asked this question or some version of it frequently: “Is a Magnet® journey really worth the time, money, and stress it takes to be successful?” Without any reservation I can honestly say YES! My journey to Magnet® was not as an early adopter. In the early 2000s my CNO announced at a Director’s meeting that we “had applied for Magnet®…and wasn’t that great!”

April 01, 2021

Article

Helping Physicians Succeed in an ICD-10 World: White Paper

As the healthcare industry draws closer to the go-live date, ICD-10 remains a polarizing topic among healthcare professionals. While some healthcare organizations are actively preparing for a strategic rollout, others are, more or less, bracing for impact. In April 2012, the Centers for Medicaid & Medicare Services (CMS) extended the ICD-10 (the International Classification of Diseases, tenth revision) implementation deadline to October 1, 2014 at the request of some physicians, hospitals, and other industry stakeholders.

April 01, 2021

Article

Critical Care Online Training Resources: Valuable or Meaningless?

The answer to the above controversial question is that it depends upon two critical factors: how effectively online educational courses are utilized by institutional leaders and educators that purchase and assign offerings to their constituents and how seriously individual users learn and apply the content to enhance their clinical competency and patient outcomes.

April 01, 2021

Article

The Importance of Nurse Competency Testing and On-Going Education

It might surprise many to know that the Agency for Healthcare Research and Quality has reported that one out of every 25 patients in US hospitals are said to have been harmed by medical care. This stunning statistic accentuates the need to develop a clinical staff that is providing optimal care at all times.

April 01, 2021

Article

Creating a Learning Culture in Healthcare

One of the responsibilities of a leader, especially in healthcare, is to create a learning culture where employees are at the very least technically competent and ideally at the cutting edge of their respective disciplines. With strong leadership, employees are never permitted to rest on their laurels regardless of age or length of employment. Nobody is permitted to practice OJR (on-the-job-retirement).

April 01, 2021

Article

The Tragic Importance of Sepsis Training

For those of you who want to read a personal story about why hospitals are all focusing on Stopping Sepsis and Surviving Sepsis--the link below is about a 12-year old boy who died a few months ago of sepsis because the signs of early sepsis weren’t recognized by the healthcare providers. Not many things can take out a healthy 12 year old boy in 4 days – but sepsis can. The last paragraphs of the article can really break your heart.

April 01, 2021

Article

What is Competence in Healthcare? (Part I)

Competence lies at the heart of any talent management effort in healthcare. Competency is a cornerstone on which a successful healthcare organization is built.

April 01, 2021

Article

What is Competence in Healthcare? (Part II)

While competency evaluation is obviously a tool for developing clinical and non-clinical staff, secondary – and equally important – goals of competency evaluation are to create business alignment among nursing, ancillary, and facility support staff.

April 01, 2021

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